F.A.Q.s

Are you curious about how "for sale by owner" works, have questions regarding how real estate is bought and sold in Massachusetts, or have questions about our services?   Here is a collection of frequently asked questions that we have put together to assist you. 

If you have any other questions not listed here, feel free to call or send an e-mail.

About Massachusetts
What is the Five College Area?

The Five College Area refers to a consortium called Five Colleges, Inc. comprised of Smith College in Northampton, MA, the University of Massachusetts, Amherst College and Hampshire College in Amherst, MA and Mt. Holyoke College in South Hadley. 

 It is often thought of as a geographical area for real estate purposes, and each of the institutions are major employers in Western Mass.  The Five College Area is also located in The Pioneer Valley, which follows the Connecticut River from its southern border into Connecticut and its Vermont border to the north.

What is the Knowledge Corridor that I've heard mentioned in Western Mass?

The Knowledge Corridor®, is a regional economic partnership between Hartford, CT and Springfield, MA.  The area is home to over 29 colleges and universities and extends from Hartford CT, home of Trinity College and the University of Hartford and follows Interstate 91 and the Connecticut River north, crossing into Massachusetts in Springfield.  Springfield is home to Western New England University, Springfield College (the birthplace of basketball) and American International College, among other neighboring institutions of higher learning.

It continues up into the Pioneer Valley including cities comprising the Five College Area. Northampton, home of Smith College, Amherst, which includes both Amherst College, University of Massachusetts (UMass) Hampshire College and South Hadley and Mt. Holyoke College. Northampton and Amherst in the north, and Middletown, Connecticut in the south.

The Economic Development Council of Western Massachusetts provides a great deal of information about this important area and the partnership which ties both Hartford, Connecticut and the Springfield, Massachusetts area together in regional development.  More information about the Knowledge Corridor and its impact on living in Western Mass may be found here.

Buyers
Can a real estate agent recommend a home inspector to a buyer?

In Massachusetts, real estate agents have been prohibited from recommending home inspectors to buyers due to a potential conflict of interest that may result.  Only a buyer's agent is allowed to provide this information.  Be very suspicious if an agent hands you a list of "local inspectors" or gives you the name of a "really good home inspector" to "help" you.  Remember, the agent's commission depends on a successful sale and agents don't want a "deal breaker" inspector to mess things up.  You can find a link on our website in order to locate a complete list of Massachusetts Home inspectors. 

Do you need an attorney to buy or sell a home in Massachusetts?
Unlike some areas of the US where closing services are provided by non-attorneys, Massachusetts buyers and sellers use attorneys in their real estate transactions.   
I saw a home listed on the website last week and now it's gone. Does that mean it sold?

Properties advertised on our website are active status until the end of the advertising period (3, 6, or 12 months maximum) until the seller changes the status to any one of the following:

  1. Available
  2. Pending
  3. Pending, taking backup offers
  4. In contract  (kind of like pending)
  5. Sold
  6. Inactive 
All active and pending properties are shown as active listings to allow sellers to continue to market the property.  Occasionally sellers may deactivate a listing due to personal reasons and reactivate it later.  When selling by owner there is a lot of flexibility.  Properties that have sold are removed from the active database but may be visible on our Sold Properties page.  You can find this under Selling.
If I see a home that I like on the website, what is the next step?
Fantastic!  All you need to do is contact the seller directly.  We will never hide a seller's phone number or contact information from you.  Just give the seller a call, tell them where you found their listing, and request to view the property. You may want to print out a flyer to take along and map the property for directions as well.

If you are working with a buyer broker, give the information to your agent to call the seller.  If you prefer to call the seller yourself, it is always polite to tell them up front that you are working with an agent.  The seller may not be willing to pay your agent's commission, so be careful about using an agent if you are not willing to pay their commission should it not be worked out in the negotiations.
Why don't I see the town I'm looking in on your Search page?
It may be that we have no current listings in that area at this time.  Keep checking back as new listings are added.
General
Do you allow real estate agents to advertise on your website?

Massachusetts 4 Sale By Owner is primarily a for sale by owner service. Generally, agents use the MLS to advertise their properties, however there are occasions where licensed agents are able to advertise with us. 

  1. Agents who are selling their own homes, condos, land, etc. are allowed to sell "by owner" like anyone else and we are happy to help expose their listings.  They do have to disclose that they are a licensed real estate agent in any advertising they do. 
  2. Builders and property developers often hold a real estate license yet choose to sell their properties "by owner/builder". 
  3. Property managers, both residential and commercial, may also be licensed real estate agents who manage properties for individuals or companies.  We do allow property managers to list available rentals with us as a courtesy to those looking for rental property even though they are not the actual owners of the property. 
Buyer's agents (those who represent buyers) are welcome to promote their services in our business directory as a courtesy to our buyers.  We educate our sellers about how to work with buyer's agents effectively.
Does for-sale-by-owner really work?
Today, more and more homes are sold "by owner" as consumers become more comfortable with the process.  In fact, as many as 25 - 33% of all homes sold in the U.S. are now sold "by owner". It has always been a bit difficult to track individual sales, as many are not tied into the MLS system, and the way sales are tracked in general by the NAR (National Association of Realtors.) 

As with any home being offered for sale, preparation is important.  Pricing is very important as well, as an overpriced home will not sell as fast whether listed with an agent or being offered "by owner".  Marketing is also important. A well prepared home that is offered at a great price is unlikely to sell unless marketed effectively.  That is why we started our company.  We teach sellers how to prepare, price competitively and market their properties well.  Our sellers actually have an advantage over other private home sellers who are going it alone.
In determining market value, what's the difference between a bank appraisal, a real estate agent's appraisal or one by an online appraisal service?

There are no real bank appraisers, as banks and mortgage companies use the services of independent, licensed residential real estate appraisers to assess risks involved prior to lending money for a mortgage.  An appraiser is required by license to use a specific set of credits and debits, perform a physical measurement of the property, determine a set value of the property on a given day based upon comparable listings and property information supplied by the homeowner and public information and apply the findings to a report that must be defendable.  A homeowner can expect to pay between $250 - $350. for a residential appraisal in many areas of Massachusetts. 

A real estate agent is not an appraiser in most cases and provides a Comparable Market Analysis (CMA) as a sales tool and are FREE. The results are highly dependent on the agent's prior knowledge, education, due diligence and desire to obtain a listing, however and can vary greatly in the results.  Lenders never use an agent's CMA to grant a mortgage. They hire an independent appraiser to analyse the risk. 

There are online valuation services that marketing themselves using phrases such as "what's your property worth?" or "what's my home's value?" and sometimes even calling themselves online appraisal services.  Sellers can expect to pay $35. or more to receive a property report which contains comparable property sales based upon an Automated Valuation System.  The northeastern part of the US is a particularly difficult area to obtain accurate AVM information.  The historical nature of many of our homes, coupled with neighborhoods that combine a number of housing options (one or two family homes, etc.) or rural properties with varying acreage, unusual design or "value added" views, etc. are very difficult to use reliably.   

Our most successful sellers have utilized the services of a licensed Massachusetts Residential Appraiser whose professional report has helped them avoid needless days on the market by falling victim to overpricing.

Is Massachusetts 4 Sale By Owner a real estate company?
No, we are a marketing and advertising company specializing in for-sale-by-owner, or FSBO properties.  We provide marketing support for home sellers and builders.
What areas do you cover?
We list properties throughout Massachusetts, specializing in Western Massachusetts.  In fact, we were pioneers in bringing the for-sale-by-owner alternative to the area in 2002.  We educated home sellers and buyers about the process through a monthly magazine (Picket Fence Preview), home seller seminars and workshops and have been featured in the Daily Hampshire Gazette, First Time Homebuyers Magazine, Business West Magazine, The Summit and on national websites such as CNNmoney.com.
Mortgage
Do I have to be pre-approved for a mortgage before calling on a property listed with MA4salebyowner.com?

No, you do not need to be pre-approved for a mortgage prior to inquiring about any property listed on our website.  It is a good idea to understand what price range you should be looking at and the best way to do that is to have a conversation with a reputable mortgage lender before you hit the pavement. The lender should be able to spend adequate time with you, answering your questions and helping you to gather information to assist you with your home purchase.  If not, call another lender.  There are some websites that prohibit you from contacting sellers before you are pre-qualified for a mortgage, however, their motives are to supply mortgage leads to their advertisers and not protect seller interests.  Most sellers would love to hear from you, even if you have not been pre-approved as they understand that not everyone thinks they are in the home buying marketplace until they see something that really interests them.  Just remember, a seller will view your interest differently as a pre-approved (or at least pre-qualified) buyer rather than merely as a "looker".  Accompany your offer with a letter of pre-approval and grant the seller access to your mortgage representative if possible.

What is the difference between pre-qualifying and pre-approving for a mortgage?

Generally, think of pre-qualifying for a mortgage as a preliminary step only - one which can be done over the phone or on the Internet without any real proof of your circumstances or verification of income or debt.  A mortgage lender is more than happy to give you a pre-qualification as guideline to help you determine what price range is realistic. To be pre-approved for a mortgage, however, takes a few days and requires that your credit history is pulled, you submit current W-2s and bank statement, that everything is verified and used to determine credit worthiness. 

Owners
I am thinking about renting out my home. What should I know about becoming a landlord in Massachusetts?

The Office of Fair Housing and Equal Opportunity (FHEO) is the governing agency that administers and enforces federal laws and establishes policies that make sure all Americans have equal access to the housing of their choice. In Massachusetts, we also have laws pertaining to unlawful discrimination as found in M.G.L. c. 112, § 87DDD and 254 C.M.R. § 2.01 et seq.  Before you become a landlord you need to understand how these laws will pertain to you. 

There are many landlord associations throughout Massachusetts that could be valuable to you.  Contact a good attorney who is well versed in real estate law pertaining to landlord tenants issues.

Here is a link that may also be helpful.

Landlord Rights and Responsibilities (Mass.gov)

I want to fix up my house a bit before putting it on the market. How can I find a good contractor in Massachusetts?

There are several things to consider before hiring anyone to perform work on your home.  In Massachusetts, all home builders, general contractors, home improvement and remodelers as well as those who install siding and windows MUST be licensed. Any contractor providing home improvements must be registered as a Home Improvement Contractor ("HIC").

You can check any provider by license number, name or city.  You can also see if any complaints have been filed against the contractor.

Check a License

Be sure to check with your local National Association of Home Builders (NAHB) regional office in Massachusetts for more information on how to select a good contractor.

What is the new Massachusetts law regarding a homeowner's responsibility to prevent oil leaks from home heating systems?
Effective July 1, 2010, if you heat your home with oil you must upgrade your home heating system equipment to prevent leaks from tanks and pipes that connect to your furnace.  Owners of 1- to 4-unit residences that are heated with oil must already have or install an oil safety valve or an oil supply line with a protective sleeve to prevent possible leaks.  Installation of these devices must be performed by a licensed oil burner technician.

If you updated your heating oil systems on or after January 1, 1990 you are most likely already in compliance because state fire codes implemented these requirements on new installations at that time.

The full fact sheet is available on the Mass Department of Environmental Protection. Read More
Renters
In Massachusetts, what do I need to know about rental deposits?
I've found an apartment I love. Now what do I do?

Before you rent an apartment or other dwelling in Massachusetts, it's important to know what is expected of you as a renter and what responsibilities are required of your potential landlord.  Never sign anything you don't understand. 

Here is a link that will help guide you through the process.

Finding An Apartment:  Tenant Rights and Responsibilities

What do I need to know about the Massachusetts Lead Paint Law if I am a renter?

Lead is a toxic metal that was used for many years in paint and other products found in and around our homes. Lead also can be emitted into the air from industrial sources and leaded aviation gasoline, and lead can enter drinking water from plumbing materials. Lead may cause a range of health effects, from behavioral problems and learning disabilities, to seizures and death. Children six years old and under are most at risk. The Federal EPA maintains offices in all US locations to assist residents.  Here is the current contact information as of 08/2011. 

REGION 1
States: CT, ME, MA, NH, RI, VT
Regional Contact: James Bryson
bryson.jamesm@epa.gov
U.S. EPA Region 1
One Congress St.
Suite 1100 (CPT)
Boston, MA 02114-0203
(617) 918-1524

 

For more information, link here:

Massachusetts Law About Lead Poisoning and Control

 

What do I need to know before renting a vacation property in Massachusetts?
The Massachusetts Dept. of Consumer Affairs has released this special bulletin (2011) to help citizens safely plan for their summer getaway.

Summer is a time for vacations and for Massachusetts families this means it's time to hit the beaches of Cape Cod, Martha's Vineyard and Nantucket.  If the beach is not your thing, try heading to the Berkshires and visit Tanglewood, Jacob's Pillow, tour Stockbridge, relax and enjoy the cool mountain breezes.  The Pioneer Valley of Western Mass offers great vacation fun -- from Six Flags New England in Agawam, to Yankee Candle in South Deerfield, hiking on the Mohawk Trail or visiting countless museums throughout the area.  Central Mass is home to many campgrounds and historical museums and offers opportunities for hiking, biking, lakeside swimming and much more.

The internet offers wonderful opportunities to research possible getaways, but be sure you're getting the "real deal".  Beware when searching free classifieds like Craigslist as sites like this can be a haven for scam artists.  Verify the details of the rental and read the fine print.  Google property addresses and check out the rental agency and/or individual who is renting the property.

Here is the entire advisory:  (Source:  Massachusetts Office of Consumer Affairs) 10 Park Plaza Suite 5170 Boston, MA 02116
Hotline 617-973-8787 888-283-3757 www.mass.gov/consumer


As the temperature rises and parents take a break from work, many families are making summer vacation plans. If you’re thinking about renting a vacation home this season, do your homework first. Sometimes properties are not as they are advertised or could be a scam.
• Research and compare rentals online.
• Beware of ads posted on Craigslist and other online classifieds, as theses websites are popular with scam artists. Scam artists use fake photos and names, often stolen from other websites.  They entice consumers with attractive offers hoping that they won’t research the transaction further.
• Get references from family or friends.
• Be careful if renting from an individual. It’s safer to use a reputable rental company or a real estate agent.
• Get the address of the vacation rental and use an online map (e.g. Google or Yahoo) to bring up the address. If you can’t find it online, it probably doesn’t exist.
• Verify the condition and location of the rental property. Look at photos and take a virtual tour online. If possible, visit the property beforehand. Look for cleanliness and be sure that that everything works as it should (i.e. toilet flushes, lights turn on, no leaks, etc.).
• Get everything in writing. Always have a signed agreement, no matter how brief your stay.
• Before signing the agreement, ask about the number of rooms and beds, payments, deposits, cleaning fees, and other responsibilities. Make sure all verbal agreements are included in the rental contract including details about deposits, rules on pets, refunds, and what is included in the cost of the rental such as utilities, internet, etc.
• Do not pay or put money down until you have carefully read and signed the rental agreement.
• Never pay via money wire (e.g. Western Union). This is a sure sign of a scam.
• If at all possible, pay with a credit card, which provides some consumer protection if there is a dispute.

For local travel ideas, deals, and tips, visit the Massachusetts Office of Travel and Tourism’s website and enjoy your summer vacation!
Where can I find information about eviction?

This is a legal question. The Commonwealth of Massachusetts Trial Court Law Libraries is an excellent source of general and case law information.  You can link to various reasons for eviction here:

Massachusetts Law About Eviction

 

Sellers
Am I free to advertise my home elsewhere if I choose MA4salebyowner.com's services?

Absolutely.  In fact, we encourage you to be pro-active in getting the word out to buyers in a number of ways.  Remember, we are more than just an Internet listing website. We are a marketing service experienced in FSBO sales and specializing in the Massachusetts real estate environment. We help you get the most out of both local advertising options and Internet resources.  We work with you to maximize your marketing efforts, beginning with the sign in your front yard to recommendations for a closing attorney! 

Do you offer a guarantee?
Yes, we do.  If, after 14 days you are not satisfied with the level of service and support that Massachusetts 4 Sale By Owner provides, we will cancel your ad and give you a full refund, less any products purchased. 

Consumer Tip:  All guarantees are not the same, of course.  You may be surprised at what some for sale by owner services really guarantee. Read the fine print very carefully.
How do I prevent real estate agents from calling my home repeatedly?

While we encourage our home sellers to open their homes to buyers and their agents, we understand that it can be very annoying to have a real estate agent call just to try to get you to change your mind about selling "by owner".  In fact, the National Association of Realtors tried very hard to fight the Do Not Call regulations that prevent unwanted phone solicitation. They thought that anyone selling by owner was actually crying out for help!

If listing agents are calling you repeatedly and you have politely asked them to refrain, tell them that you will report them to the Do Not Call Registry. A fine may be up to $5,000 for each violation.

If you are not on the Do Not Call List, consider registering today. It's FREE.

The Massachusetts Do Not Call List

The MA Do Not Call List shares data with the National registry, so it is unnecessary to re-register with the National Do Not Call List.

I am considering selling "by owner" using your services but I'm not much of a salesman. Will I be able to sell successfully?

You don't have to be a salesman in order to sell your own home.  In fact, buyers really don't want to talk to a "salesman" at all. They do want to talk with someone knowledgeable about the property -- and who better to do that than YOU, the owner!  In the many years we have been helping Massachusetts consumers sell their own homes, we have been told over and over that both sellers and buyers enjoyed the interaction with each other. Without delays going back and forth between multiple parties, questions are able to be answered efficiently with less likelihood of errors or miscommunication.     

I have a friend who is a real estate agent. She says I can advertise on the MLS and still sell "by owner". If that's the case I'd rather help her by rather than using your entry-only MLS service. Am I missing something?

When you sell by owner you have an option to advertise your home on the MLS using a flat-fee or entry-only MLS listing service, like the one we offer our home sellers.  Although you may be tempted to help your friend by signing this kind of a contract, you may actually hurt your efforts to sell successfully by owner.

When you advertise your home on the MLS it appears on many public websites like Realtor.com, Trulia, Zillow, Yahoo Real Estate, etc.  Buyers who view your listing may want to learn more about the property and call the listing agent.  There is no way for buyers to know what kind of a contract you signed when they call the agent, however.  Calls received by an agency may be treated like any other call from a buyer where you would receive a call from the agency saying they have a buyer who is interested in seeing the property.  You will have no way of knowing whether that buyer saw your listing on a public site which prompted them to call. 

It is for this reason that we caution you about using this type of agreement with a full-commission real estate agent.  When you use a stand-alone MLS flat fee listing service, you are assured that the agent on the other end of the phone or contact form will have no hidden agenda and the buyer will be referred to you without fear of being hijacked.  

In this market, should you find something to buy first, or try to sell first?
The reality is, most people do both at the same time.  Think of it this way, if you find something to buy and you can't act quickly because your home is not ready to be on the market, you may lose out. The seller of the home you wish to purchase will think of you as a motivated buyer if they know you have already placed your house on the market - or better yet, are under contract.  As a seller, buyer may ask when you're moving.  If they don't think you're serious about selling, they may feel that you've overpriced your home to test the waters and that you might not be very willing to work with them.

If you are just at the "thinking of moving" stage, there are many ways to prepare yourself for an upcoming moving event.  Check out some of our article and look at the resources we have to help get you started.
What is a Title V?
In Massachusetts, any property that has a private septic system must have it inspected and certified prior to the property being sold. There are a number of individuals who are qualified to perform the inspection including home engineers, certain home inspectors, or the company that is responsible for maintaining your septic system.  You can check with your town/city building inspector or health department for referrals, contact your septic service company or find links to reputable Title V inspection services right here on MA4salebyowner.com.  Expect to pay $500 +/- for the certification.  Don't pump before you schedule your inspection.  Once you obtain your certification it is generally good for 2 years, maybe longer.
Liz Provo, Publisher/Editor
Massachusetts 4 Sale By Owner
Ph: 413-539-7950
13 Knight Ave.
Easthampton, MA 01027 US
www.ma4salebyowner.com
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